Terms and Conditions

General Information

Srinaga Foods (“we”, “our”, “us”) operates this website and provides products and services subject to the terms outlined below. These terms apply to all users, including browsers, customers, and contributors of content.

Product Information

  • We offer homemade-style food products such as Vadiyalu, pickles, dry fruits, spices, mill powders, oils, and curated combos.

  • All products are made using traditional recipes with premium ingredients, and we strive to ensure accuracy in product descriptions, pricing, and availability.

  • However, we reserve the right to modify product details, prices, and availability without prior notice.

Orders and Payments

  • Orders can be placed through our website. All orders are subject to acceptance and availability.

  • Prices are listed in INR (Indian Rupees) and are inclusive of applicable taxes unless stated otherwise.

  • We accept multiple payment methods as specified during checkout. Payment must be completed before the order is processed.

Cancellations, Returns, and Refunds

  • Cancellations: Orders can be cancelled within 2 hours of placement. After processing, cancellations are not guaranteed.
  • Returns: Due to the perishable and consumable nature of our products, returns are only accepted for damaged, expired, or incorrect items received.
  • Refunds: If eligible, refunds will be processed to your original payment method within 7–10 business days.
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Intellectual Property

All content, including text, images, logos, product designs, and recipes on our site, is the property of Srinaga Foods and protected under applicable intellectual property laws. Unauthorized use or reproduction is strictly prohibited.

User Responsibilities

  • You agree to provide accurate information while placing orders and using our website.
  • You must not misuse our site by knowingly introducing viruses, hacking, or engaging in any activity that could harm the platform.

Contact Us

📧 Email: [Email]
📱 WhatsApp: [Number]
📞 Phone: [Phone number]

Include your order number, clear photos (if applicable), and a brief explanation of the issue.